Warranty Policy & Claim Process

Warranty Policy & Claim Process

NOTE: Warranty coverage is determined by the individual manufacturer’s specific warranty terms and conditions.

Submitting a Warranty Claim

To initiate a warranty claim on your behalf, please complete the form below:

Once all required information is received, we will submit the warranty claim to the manufacturer for review.

Claim Review Timeline

  • The manufacturer’s determination typically takes 7–10 business days.

  • We will notify you promptly once a decision has been provided.

Claim Outcomes

  • Approved Claims: Next steps will be communicated based on the manufacturer’s resolution.

  • Denied Claims: Replacement pricing can be provided upon request.

If you have questions or need assistance gathering the required information, please feel free to contact us at (601) 969-1000 or request@stdfurniture.com.

We are happy to help guide you through the process!